Policies

Reservation:
Reservations are required at least five business days in advance to assure services. This policy applies to both individual services and spa parties. Last minute booking fees will apply.

• 1-2 people = $10.00
• 3-5 people = $25.00
• 6 or more = $50.00

Deposits/Booking Fees:
A $100.00 non-refundable deposit is required to book a party for groups of four to seven guests. A deposit of $150.00 is required for eight to ten guests. Eleven or more guests require a deposit of $200.00. This fee is required to guarantee date of service and cover any travel fees if applicable.
This fee is non-refundable if the date is cancelled or rescheduled for any reason.

In addition to the deposit a booking fee of $50.00 is required for four to eight guests and $100.00 booking fee is required for nine or more guests.

Travel Fee’s:
A travel fee may apply to services and parties outside of the Pt. Pleasant area based on roundtrip distance. First 30 miles no travel fee charged. Over thirty miles a fee of fifty cents per mille will be assessed. Parking fee, if any, will be garage rate.

Please note: A travel fee’s may or may not apply for individual services since The Pampered Spirit contracts therapist’s throughout the State.

Pre-Paid Parties:
A 10% credit of the total cost will be rendered in the form of services the day of the party.

1. Services must exceed $500.00
2. Party must be paid two full weeks in advanced to receive credit

Referral Program:
Refer a friend to hostess a spa party and you receive 50% of a service of choice.

Cancellations:
Please note, we require at least 24hours notice to cancel any appointment. A credit card number is needed to hold your reservation. Missed or cancelled appointments will be charged in full to the card number.

In the event you cancel your spa party reservation for any reason, deposits will be non-refundable. In the event you would like to reschedule a date a $50.00 change fee will be applied with two week advanced notice of the original date. Only one rescheduling is permitted.

Set-up:
The Pampered Spirit Staff will arrive 30 to 60 minutes prior to the scheduled party time. This will allow time to re-arrange any small furniture and set-up equipment. Tables, sheets, creams, oils, towels and music will be provided. Lighting candles are at the discretion of the host/hostess.

A Pampered Spirit consultant may tour the venue prior to the scheduled date to insure adequate space is available for services and/or to help with party planning.

Late Charges:
Please be aware overtime charges may apply if your party goes beyond the allotted time listed on your schedule. Staff will do their best to accommodate guests who have arrived late however it is not always possible for the staff to provide the entire appointment time.

An overtime rate of $90.00 per hour per requested technician/therapist will be charged and must be paid in cash for services to continue beyond the allotted time if available.

Communication:
Please communicate any expectations or concerns to your therapist before and during treatment so that he or she can target your treatment to meet your expectations.

Certain conditions are contraindicated for massage please let your therapist know if you have any medical conditions that would prevent you from treatment suck as broken skin or lesions.

If pregnant please let us know prior to treatment.

Gratuities:
Gratuities are at the discretion of each individual and are greatly appreciated by staff. The Pampered Spirit does not include gratuities unless otherwise noted.

Payment:
Cash, Check, Visa, Mastercard, Discover, Amex or PayPal are excepted methods of payment. A copy of valid drivers license must accompany any Personal checks. A $30.00 fee will be charged on all returned checks.

Pricing and Treatments:
Pricing and treatments are subject to change at any time without any notice.

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